Clik here to view.
Focusing on the customer experience at Customer Contact Week
As Ive been preparing to take off for Customer Contact Week (CCW) in Las Vegas, NV, this week, Ive also beenruminating on whatit means to lead a truly customer-centric service organization.As I see it,...
View ArticleClik here to view.
Automatically validate your solutions using the PowerApps checker PowerShell...
A number of customers have automated build and release pipelines and a frequent ask, since announcing thegeneral availability of Solution Checker, is for the abilityto run checks outside of the user...
View ArticleClik here to view.
White paper: Performance and Scalability Assessments of an Implementation...
Good day. The MS CRM E 2 team is pleased to announce the release of the white paper, SAMPLE: Performance and Scalability Assessment of Customer Implementation , which is available for download at...
View ArticleClik here to view.
Whitepaper: The Microsoft Dynamics CRM Security Model
The CRM E 2 (Engineering for Enterprise) team is pleased to announce the release of the white paper The Microsoft Dynamics CRM 4.0 Security Model , which represents the core architectural component of...
View ArticleClik here to view.
Gartner EAS Magic Quadrant Ranks Microsoft as Leader
Microsoft Dynamics CRM relies on the capabilities of the Microsoft Application Platform—Windows Server, IIS, SQL and .NET. Given this, I wanted to draw your attention to recent research from Gartner...
View ArticleClik here to view.
Connectivity and Firewall Port Requirements in On-Premise Deployments
The CRM Engineering for Enterprise aka E 2 team is pleased to announce the release of another component of the broader CRM E 2 Nuts and Bolts article on Security and Authentication in Microsoft...
View ArticleClik here to view.
Microsoft Dynamics CRM at the 2011 Worldwide Partner Conference
The 2011 Microsoft Worldwide Partner conference is in full swing and it has been an exciting event for the Microsoft Dynamics CRM team. Yesterday in his keynote address to more than 15,000 attendees,...
View ArticleClik here to view.
Quick Start Guides for Microsoft Dynamics CRM
The Dynamics CRM User Assistance team is pleased to announce the release of two new pieces of user documentation: Quick Start guide for Microsoft Dynamics CRM business users ( direct download ) Quick...
View ArticleClik here to view.
RELEASE: Using Multi-tenancy in Microsoft Dynamics CRM 2011 to Address...
On behalf of the CRM Engineering for Enterprise Team and CRM Content Publishing, I am pleased to announce the release of white paper, Using Multi-tenancy in Microsoft Dynamics CRM 2011 to Address...
View ArticleClik here to view.
Optimal Use of Transactions within Microsoft Dynamics CRM Plug-ins
By default, Microsoft Dynamics CRM 2011 plug-ins that are triggered by the same event run within the same SQL Server database transaction, as do any related calls to the SDK. For example, both the...
View ArticleClik here to view.
Excessive and Systematic Use of Sharing in Microsoft Dynamics CRM
Background The authorization model in Microsoft Dynamics CRM is sophisticated and dynamic. Traditional Access Control Lists (ACL) patterns may offer also Role-based security with a granularity down to...
View ArticleClik here to view.
RELEASE: ALM for Microsoft Dynamics CRM 2011: CRM Solution Lifecycle Management
On behalf of CRM Content Publishing, I am pleased to announce the release of the white paper, ALM for Microsoft Dynamics CRM 2011: CRM Solution Lifecycle Management , which is available for download...
View ArticleClik here to view.
RELEASE: Scalable Security Modeling with Microsoft Dynamics CRM 2011
On behalf of CRM Content Publishing, I am pleased to announce the release of white paper, Scalable Security Modeling with Microsoft Dynamics CRM 2011 , which is available for download from the...
View ArticleClik here to view.
Using Teams to Solve Complex Record-Sharing Scenarios
I had two enterprise customers this week who both had similar security requirements, and both sets of requirements were solved with a similar pattern that I thought you might find useful. Imagine your...
View ArticleClik here to view.
Announcing the CRM 2013 Customer Center, Implementation Guide and SDK!
Check out all the great new documentation, videos, guides, eBooks, developer tools, and resources for the Microsoft Dynamics CRM Online Fall ’13 and Microsoft Dynamics CRM 2013 releases!...
View ArticleClik here to view.
License types in Microsoft Dynamics CRM 2013 and Microsoft Dynamics CRM Online
With the release of Microsoft Dynamics CRM 2013 and the Microsoft Dynamics CRM Online Fall ’13 Update, Microsoft has introduced a new multi-tiered licensing model that extends the licensing...
View Article