Release Notes for Field Service Version 8, Update Release 2
Applies to: Field Service for Dynamics 365 (version 8.2.0.286) on Dynamics 365 9.1.xWe’re pleased to announce the latest update to the Field Service and Project Service Automation applications for...
View ArticleGet started with Dynamics 365 Service Scheduling
The new scheduling experience in Customer Service Hub is now live. It is powered by Universal Resource Scheduling and provides an efficient way to schedule resources for service activity. It considers...
View ArticleWhat’s New for Dynamics 365 Resource Scheduling Optimization v3.0 Release
Applies to: Dynamics 365 Organization 9.0+ with Field Service Solution 7.x version or 8.x versionWe are excited to announce the general availability of Resource Scheduling Optimization (RSO) v3.0...
View ArticleRelease Notes for Field Service Version 7, Update Release 11
Applies to: Field Service version 7.5.5.48 on Dynamics 365 for Customer Engagement version 9.x We’re pleased to announce the latest update to the Field Service and Project Service Automation...
View ArticleRelease Notes for Project Service Automation Update Release 2
Applies to: Project Service Automation for Dynamics 365 We’re pleased to announcethe latest update for the Project Service Automation application for Dynamics 365.This release includes improvements to...
View ArticleGeneral Availability: Dynamics 365 Channel Integration Framework – Bring your...
We are thrilled to announce the general availability of the Dynamics 365 Channel Integration Framework.Channel Integration Framework is a cloud-to-cloud extensible framework to integrate third-party...
View ArticlePreviewing April 2019 release functionalities and updates for Dynamics 365...
In our ongoing efforts for modernizing the way we update Dynamics 365 Customer Engagement, we are changing the way you have access to new features and functionality. Some of the changes require...
View ArticleRelease Notes for Project Service Automation Update Release 11, V2.4.8.47
Applies to: Project Service Automation for Dynamics 365We’re pleased to announce the latest update for the Project Service Automation application for Dynamics 365. This release includes bug fixes.This...
View ArticleRelease Notes for Project Service Automation Update Release 11, V2.4.7.52
Applies to: Project Service Automation for Dynamics 365We’re pleased to announce the latest update for the Project Service Automation application for Dynamics 365. This release includes bug fixes.This...
View ArticleMaintain high-quality contact data to maximize deliverability and...
One of the fastest ways to lose sender reputation when doing email marketing is to generate a high number of hard bounces and spam complaints from your email blasts. Your deliverability rates will fall...
View ArticleWhat’s new in Voice of the Customer version 9.0.1371.7/9.0.1371.8
Applies to Voice of the Customer version 9.0.1371.7/9.0.1371.8 We’re pleased to announce the latest update for the Voice of the Customer solution for Dynamics 365. This release includes feature...
View ArticleAnnouncing: The Dynamics 365 for Marketing December 2018 update is now available
The December 2018 update of Dynamics 365 for Marketing is released and available* for customers to install and update starting now! This update includes several new features, plus plenty of...
View ArticleRelease Notes for Project Service Automation Update Release 3
Applies to: Project Service Automation for Dynamics 365 We’re pleased to announce the latest update for the Project Service Automation application for Dynamics 365. This release includes improvements...
View ArticleRelease Notes for Field Service Version 8, Update Release 3
Applies to: Field Service for Dynamics 365 (version 8.3.0.255)on Dynamics365 9.0.xand all solutions that are released as part of the Field Service deployment package. We are pleased to announcethe...
View ArticleImprove Knowledge Article search results with Dynamics 365 Relevance Search
Knowledge base search control in Dynamics 365 is now powered by Relevance search. This empowers administrators to fine-tune search as per their business requirement and have their agents get the most...
View ArticleRelease Notes for Universal Resource Scheduling, December 2018
Applies to Universal Resource Scheduling solution (version 2.4.7.xx), Field Service application (version 7.5.5.xx), Project Service Automation application (version 2.4.8.xx) On Dynamics 365 for...
View ArticleRelease Notes for Universal Resource Scheduling, November 2018, (UR 10)
Applies to Universal Resource Scheduling solution (version 2.4.6.xx), Field Service application (version 7.5.4.xx), Project Service Automation application (version 2.4.7.xx) On Dynamics 365 for...
View ArticleRelease Notes for Universal Resource Scheduling, November 2018, (UR 2)
Applies to Universal Resource Scheduling solution (version 3.2.0.xx), Field Service application (version 8.2.x.xx), Project Service Automation application (version 3.2.0.xx) On Dynamics 365 for...
View ArticleRelease Notes for Project Service Automation Update Release 3.5
Applies to: Project Service Automation for Dynamics 365 We’re pleased to announcethe latest update for the Project Service Automation application for Dynamics 365.This release includes improvements to...
View ArticleRelease Notes for Project Service Automation Hotfix for UR3.3
Applies to: Project Service Automation for Dynamics 365 We’re pleased to announcethe latest update for the Project Service Automation application for Dynamics 365.This release includes improvements to...
View Article